I'm facing a weird issue where one user installed two user agents with his company username/password, and one agent on Windows, another on a Linux box.
He installed the Linux user agent after Windows one, and on QB grid/user agents tab, there is only one instance under his name, and the "Address" column keeps flashing between his Windows machine name and Linux machine name if you keep refreshing the web page.
And his user agent system attributes all show his Windows machine attributes. And he would fail proof build checkout step because the step is trying to accumulate changes on a Windows path: C:\XXXXXX
Is there anything we need to pay attention to while installing user agents?
The installation steps require one to provide username password, plus port number, can these be random?
While running proof builds, users have to provide username/password, does this have to be in line with the ones provided during installation?
In other words, I feel like QB supported multiple user agents with one user account, I just don't know how to setup.
Could you help?