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agent can not connect to server #4171

CaoFangyuan ·

Hi Robin,

I have install a new agent, after I authorize the agent, then on the quick build web, it goes into the inactive node, and the log shows the error below, do you know what's going wrong here? Thanks!
Capture.PNG

  • solved #5
  • replies 4
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robinshen ADMIN ·

Is nsg-metd-qb02.intel.com your QB server? Looks like the agent can not connect to this machine for some networking issues. Please run below command to verify:
telnet nsg-metd-qb02.intel.com 80

CaoFangyuan ·

Yes, nsg-metd-qb02.intel.com is my QB server. I run the command, it shows nothing.Capture.PNG

robinshen ADMIN ·

Looks like connection to server is fine. Have you tried this command from the agent machine? If telnet works fine on agent machine, please stop agent, and start it again from console by running:
bin/agent.sh console

Then please paste the console log here

CaoFangyuan ·

Hi Robin,

The problem has fixed, thanks.