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User agent cannot start with "error connecting to server" #4295

OnQuickBuild ·

Hello Robin

One of our coworkers is having an issue starting user agent. So far we don't see any differences in terms of installation such as java and /config.bat. Nothing was changed in the /conf/ directory.
The error says "agent started" and right after it says error connecting to server, after a few repeats of the same error, it eventually stops the agent.

Here is the error log from quickbuild.log

2020-12-11 17:10:05,507 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.Bootstrap - Cleaning cached plugin libraries...
2020-12-11 17:10:05,641 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.Bootstrap - Cleaning temp directory...
2020-12-11 17:10:05,648 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.Bootstrap - Benchmarking...
2020-12-11 17:10:06,189 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.Bootstrap - Connecting to server 'http://quickbuild.aptina.com'...
2020-12-11 17:10:06,693 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.AgentUpdater - Updating framework...
2020-12-11 17:10:07,052 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.AgentUpdater - Updating plugins...
2020-12-11 17:10:07,221 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.AgentUpdater - Updating plugins/com.pmease.quickbuild.libs...
2020-12-11 17:10:07,372 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.AgentUpdater - Updating plugins/site...
2020-12-11 17:10:07,526 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.AgentUpdater - Updating asset...
2020-12-11 17:10:07,679 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.Bootstrap - Booting QuickBuild from 'C:\D_DRIVE\Projects\AP0300\useragent\useragent'...
2020-12-11 17:10:07,679 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.bootstrap.Bootstrap - Starting framework...
2020-12-11 17:10:07,769 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.equinoxadapter.EquinoxAdapter - Caching plugin libraries...
2020-12-11 17:10:11,509 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.Quickbuild - Starting QuickBuild agent...
2020-12-11 17:10:11,509 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.Quickbuild - Initializing velocity...
2020-12-11 17:10:11,577 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.Quickbuild - Checking node launch data...
2020-12-11 17:10:54,135 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.Quickbuild - Starting plugins...
2020-12-11 17:11:00,181 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: SonarQube Integration (10.0.8)
2020-12-11 17:11:00,462 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: SCM Changes (10.0.30)
2020-12-11 17:11:00,677 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: NCover Report (10.0.0)
2020-12-11 17:11:00,879 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Clover Report (10.0.0)
2020-12-11 17:11:01,209 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: JUnit Report (10.0.0)
2020-12-11 17:11:01,412 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: CPD Report (10.0.0)
2020-12-11 17:11:01,573 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: MSTest report (10.0.5)
2020-12-11 17:11:01,764 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Test Anything Protocol (TAP) (10.0.0)
2020-12-11 17:11:01,946 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Bullseye Integration (10.0.0)
2020-12-11 17:11:02,583 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Findbugs Report (10.0.0)
2020-12-11 17:11:02,787 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: JMeter Report (10.0.0)
2020-12-11 17:11:03,039 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Cobertura Report (10.0.0)
2020-12-11 17:11:03,210 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: PMD Report (10.0.0)
2020-12-11 17:11:03,393 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: TestNG Report (10.0.0)
2020-12-11 17:11:03,591 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Valgrind Report (10.0.0)
2020-12-11 17:11:04,065 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: MBUnit Report (10.0.0)
2020-12-11 17:11:04,405 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Codenarc Report (10.0.0)
2020-12-11 17:11:04,733 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Coverity Report (10.0.0)
2020-12-11 17:11:04,898 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Checkstyle Report (10.0.0)
2020-12-11 17:11:05,072 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Cppcheck Report (10.0.0)
2020-12-11 17:11:05,244 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Fxcop Report (10.0.0)
2020-12-11 17:11:05,422 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Jacoco Coverage (10.0.30)
2020-12-11 17:11:05,595 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: NUnit Report (10.0.0)
2020-12-11 17:11:05,777 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Build Statistics (10.0.1)
2020-12-11 17:11:05,945 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: EMMA Report (10.0.0)
2020-12-11 17:11:07,208 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Lua Busted (10.0.0)
2020-12-11 17:11:07,538 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Boost Test Integration (10.0.0)
2020-12-11 17:11:07,723 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Bugzilla Integration (10.0.0)
2020-12-11 17:11:08,042 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: CollabNet TeamForge Integration (10.0.25)
2020-12-11 17:11:08,201 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Trac Integration (10.0.25)
2020-12-11 17:11:08,515 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Atlassian Jira Integration (10.0.25)
2020-12-11 17:11:08,984 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: Redmine Integration (10.0.30)
2020-12-11 17:11:09,141 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: JIRA Cloud Integration (10.0.30)
2020-12-11 17:11:09,761 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: GitHub Integration (10.0.30)
2020-12-11 17:11:09,922 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: bitbucket.org integration (10.0.30)
2020-12-11 17:11:10,388 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.plugin.report.engine.contribution.AbstractReportPlugin - Constructing report category for plugin: GitLab Integration (10.0.30)
2020-12-11 17:11:11,155 [WrapperStartStopAppMain] INFO com.pmease.quickbuild.Quickbuild - QuickBuild agent started.
2020-12-11 17:11:11,930 [Thread-13] ERROR com.pmease.quickbuild.Quickbuild - Error connecting server.
 com.pmease.quickbuild.RemotingException: 500: java.net.SocketException: Connection reset
 	at com.caucho.hessian.client.HessianURLConnection.sendRequest(HessianURLConnection.java:153)
 	at com.caucho.hessian.client.HessianProxy.sendRequest(HessianProxy.java:300)
 	at com.caucho.hessian.client.HessianProxy.invoke(HessianProxy.java:171)
 	at com.sun.proxy.$Proxy99.getNodeCharacteristics(Unknown Source)
 	at com.pmease.quickbuild.grid.DefaultAgentManager.newUserAgent(DefaultAgentManager.java:156)
 	at com.pmease.quickbuild.grid.DefaultAgentManager.userAgentActive(DefaultAgentManager.java:171)
 	at com.pmease.quickbuild.grid.ConnectServlet.connect(ConnectServlet.java:239)
 	at sun.reflect.GeneratedMethodAccessor37.invoke(Unknown Source)
 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 	at java.lang.reflect.Method.invoke(Method.java:497)
 	at com.caucho.hessian.server.HessianSkeleton.invoke(HessianSkeleton.java:302)
 	at com.caucho.hessian.server.HessianSkeleton.invoke(HessianSkeleton.java:198)
 	at com.caucho.hessian.server.HessianServlet.invoke(HessianServlet.java:399)
 	at com.caucho.hessian.server.HessianServlet.service(HessianServlet.java:379)
 	at com.pmease.quickbuild.grid.ConnectServlet.service(ConnectServlet.java:62)
 	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
 	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
 	at com.pmease.quickbuild.Quickbuild$DisableTraceFilter.doFilter(Quickbuild.java:1186)
 	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
 	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
 	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
 	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
 	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
 	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
 	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
 	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
 	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
 	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
 	at org.eclipse.jetty.server.Server.handle(Server.java:499)
 	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
 	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:258)
 	at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
 	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
 	at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
 	at java.lang.Thread.run(Thread.java:745)
2020-12-11 17:11:14,680 [Thread-13] ERROR com.pmease.quickbuild.Quickbuild - Error connecting server.
 com.pmease.quickbuild.RemotingException: 500: java.net.SocketException: Connection reset

And here is the log from console.log:

wrapper  | Launching a JVM...
jvm 1    | WrapperManager: Initializing...
jvm 1    | 2020-12-11 17:10:05,507 INFO  Cleaning cached plugin libraries...
jvm 1    | 2020-12-11 17:10:05,641 INFO  Cleaning temp directory...
jvm 1    | 2020-12-11 17:10:05,648 INFO  Benchmarking...
jvm 1    | 2020-12-11 17:10:06,189 INFO  Connecting to server 'http://quickbuild.aptina.com'...
jvm 1    | 2020-12-11 17:10:06,693 INFO  Updating framework...
jvm 1    | 2020-12-11 17:10:07,052 INFO  Updating plugins...
jvm 1    | 2020-12-11 17:10:07,221 INFO  Updating plugins/com.pmease.quickbuild.libs...
jvm 1    | 2020-12-11 17:10:07,372 INFO  Updating plugins/site...
jvm 1    | 2020-12-11 17:10:07,526 INFO  Updating asset...
jvm 1    | 2020-12-11 17:10:07,679 INFO  Booting QuickBuild from 'C:\D_DRIVE\Projects\AP0300\useragent\useragent'...
jvm 1    | 2020-12-11 17:10:07,679 INFO  Starting framework...
jvm 1    | 2020-12-11 17:10:07,769 INFO  Caching plugin libraries...
jvm 1    | 2020-12-11 17:10:11,509 INFO  Starting QuickBuild agent...
jvm 1    | 2020-12-11 17:10:11,509 INFO  Initializing velocity...
jvm 1    | 2020-12-11 17:10:11,577 INFO  Checking node launch data...
jvm 1    | 2020-12-11 17:10:54,135 INFO  Starting plugins...
jvm 1    | 2020-12-11 17:11:00,181 INFO  Constructing report category for plugin: SonarQube Integration (10.0.8)
jvm 1    | 2020-12-11 17:11:00,462 INFO  Constructing report category for plugin: SCM Changes (10.0.30)
jvm 1    | 2020-12-11 17:11:00,677 INFO  Constructing report category for plugin: NCover Report (10.0.0)
jvm 1    | 2020-12-11 17:11:00,879 INFO  Constructing report category for plugin: Clover Report (10.0.0)
jvm 1    | 2020-12-11 17:11:01,209 INFO  Constructing report category for plugin: JUnit Report (10.0.0)
jvm 1    | 2020-12-11 17:11:01,412 INFO  Constructing report category for plugin: CPD Report (10.0.0)
jvm 1    | 2020-12-11 17:11:01,573 INFO  Constructing report category for plugin: MSTest report (10.0.5)
jvm 1    | 2020-12-11 17:11:01,764 INFO  Constructing report category for plugin: Test Anything Protocol (TAP) (10.0.0)
jvm 1    | 2020-12-11 17:11:01,946 INFO  Constructing report category for plugin: Bullseye Integration (10.0.0)
jvm 1    | 2020-12-11 17:11:02,583 INFO  Constructing report category for plugin: Findbugs Report (10.0.0)
jvm 1    | 2020-12-11 17:11:02,787 INFO  Constructing report category for plugin: JMeter Report (10.0.0)
jvm 1    | 2020-12-11 17:11:03,039 INFO  Constructing report category for plugin: Cobertura Report (10.0.0)
jvm 1    | 2020-12-11 17:11:03,210 INFO  Constructing report category for plugin: PMD Report (10.0.0)
jvm 1    | 2020-12-11 17:11:03,393 INFO  Constructing report category for plugin: TestNG Report (10.0.0)
jvm 1    | 2020-12-11 17:11:03,591 INFO  Constructing report category for plugin: Valgrind Report (10.0.0)
jvm 1    | 2020-12-11 17:11:04,065 INFO  Constructing report category for plugin: MBUnit Report (10.0.0)
jvm 1    | 2020-12-11 17:11:04,405 INFO  Constructing report category for plugin: Codenarc Report (10.0.0)
jvm 1    | 2020-12-11 17:11:04,733 INFO  Constructing report category for plugin: Coverity Report (10.0.0)
jvm 1    | 2020-12-11 17:11:04,898 INFO  Constructing report category for plugin: Checkstyle Report (10.0.0)
jvm 1    | 2020-12-11 17:11:05,072 INFO  Constructing report category for plugin: Cppcheck Report (10.0.0)
jvm 1    | 2020-12-11 17:11:05,244 INFO  Constructing report category for plugin: Fxcop Report (10.0.0)
jvm 1    | 2020-12-11 17:11:05,422 INFO  Constructing report category for plugin: Jacoco Coverage (10.0.30)
jvm 1    | 2020-12-11 17:11:05,595 INFO  Constructing report category for plugin: NUnit Report (10.0.0)
jvm 1    | 2020-12-11 17:11:05,777 INFO  Constructing report category for plugin: Build Statistics (10.0.1)
jvm 1    | 2020-12-11 17:11:05,945 INFO  Constructing report category for plugin: EMMA Report (10.0.0)
jvm 1    | 2020-12-11 17:11:07,208 INFO  Constructing report category for plugin: Lua Busted (10.0.0)
jvm 1    | 2020-12-11 17:11:07,538 INFO  Constructing report category for plugin: Boost Test Integration (10.0.0)
jvm 1    | 2020-12-11 17:11:07,723 INFO  Constructing report category for plugin: Bugzilla Integration (10.0.0)
jvm 1    | 2020-12-11 17:11:08,042 INFO  Constructing report category for plugin: CollabNet TeamForge Integration (10.0.25)
jvm 1    | 2020-12-11 17:11:08,201 INFO  Constructing report category for plugin: Trac Integration (10.0.25)
jvm 1    | 2020-12-11 17:11:08,515 INFO  Constructing report category for plugin: Atlassian Jira Integration (10.0.25)
jvm 1    | 2020-12-11 17:11:08,984 INFO  Constructing report category for plugin: Redmine Integration (10.0.30)
jvm 1    | 2020-12-11 17:11:09,141 INFO  Constructing report category for plugin: JIRA Cloud Integration (10.0.30)
jvm 1    | 2020-12-11 17:11:09,761 INFO  Constructing report category for plugin: GitHub Integration (10.0.30)
jvm 1    | 2020-12-11 17:11:09,922 INFO  Constructing report category for plugin: bitbucket.org integration (10.0.30)
jvm 1    | 2020-12-11 17:11:10,388 INFO  Constructing report category for plugin: GitLab Integration (10.0.30)
jvm 1    | 2020-12-11 17:11:11,155 INFO  QuickBuild agent started.
jvm 1    | 2020-12-11 17:11:11,930 ERROR  Error connecting server.
jvm 1    |  com.pmease.quickbuild.RemotingException: 500: java.net.SocketException: Connection reset
jvm 1    |  	at com.caucho.hessian.client.HessianURLConnection.sendRequest(HessianURLConnection.java:153)
jvm 1    |  	at com.caucho.hessian.client.HessianProxy.sendRequest(HessianProxy.java:300)
jvm 1    |  	at com.caucho.hessian.client.HessianProxy.invoke(HessianProxy.java:171)
jvm 1    |  	at com.sun.proxy.$Proxy99.getNodeCharacteristics(Unknown Source)
jvm 1    |  	at com.pmease.quickbuild.grid.DefaultAgentManager.newUserAgent(DefaultAgentManager.java:156)
jvm 1    |  	at com.pmease.quickbuild.grid.DefaultAgentManager.userAgentActive(DefaultAgentManager.java:171)
jvm 1    |  	at com.pmease.quickbuild.grid.ConnectServlet.connect(ConnectServlet.java:239)
jvm 1    |  	at sun.reflect.GeneratedMethodAccessor37.invoke(Unknown Source)
jvm 1    |  	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
jvm 1    |  	at java.lang.reflect.Method.invoke(Method.java:497)
jvm 1    |  	at com.caucho.hessian.server.HessianSkeleton.invoke(HessianSkeleton.java:302)
jvm 1    |  	at com.caucho.hessian.server.HessianSkeleton.invoke(HessianSkeleton.java:198)
jvm 1    |  	at com.caucho.hessian.server.HessianServlet.invoke(HessianServlet.java:399)
jvm 1    |  	at com.caucho.hessian.server.HessianServlet.service(HessianServlet.java:379)
jvm 1    |  	at com.pmease.quickbuild.grid.ConnectServlet.service(ConnectServlet.java:62)
jvm 1    |  	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
jvm 1    |  	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
jvm 1    |  	at com.pmease.quickbuild.Quickbuild$DisableTraceFilter.doFilter(Quickbuild.java:1186)
jvm 1    |  	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
jvm 1    |  	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
jvm 1    |  	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
jvm 1    |  	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
jvm 1    |  	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
jvm 1    |  	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
jvm 1    |  	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
jvm 1    |  	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
jvm 1    |  	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
jvm 1    |  	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
jvm 1    |  	at org.eclipse.jetty.server.Server.handle(Server.java:499)
jvm 1    |  	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
jvm 1    |  	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:258)
jvm 1    |  	at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
jvm 1    |  	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
jvm 1    |  	at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
jvm 1    |  	at java.lang.Thread.run(Thread.java:745)
jvm 1    | 2020-12-11 17:11:14,680 ERROR  Error connecting server.
jvm 1    |  com.pmease.quickbuild.RemotingException: 500: java.net.SocketException: Connection reset

This user can access Quickbuild web pages just fine, and the "agent.bat status" reports agent installed but not running.
I compared some of his settings with mine, and it's the same but it works for me. Not sure what I could have missed.

Thank you for you help!

  • replies 1
  • views 44
  • stars 0
robinshen ADMIN ·

Most probably the server can not connect to agent port. To verify, please login to QB server machine, and run below command to make sure it works:

telnet <QB agent ip> 8811