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Odd Agent Failure #4346

tomz ·

We had an agent quit its service in the middle of the night and wondering if you could direct us to some potential causes for this. The details on the host that I could find out are:
Event LOG

The QuickBuild Build Agent service terminated with the following service-specific error: 
Incorrect function.

Agent Console LOG

wrapper  | Launching a JVM...
jvm 1    | WrapperManager: Initializing...
jvm 1    | WrapperStartStopApp: 
jvm 1    | WrapperStartStopApp Error: Encountered an error running start main: java.lang.Error: IP Helper Library GetAdaptersAddresses function failed
jvm 1    | WrapperStartStopApp Error: java.lang.Error: IP Helper Library GetAdaptersAddresses function failed
jvm 1    | WrapperStartStopApp Error: 	at java.net.NetworkInterface.getAll(Native Method)
jvm 1    | WrapperStartStopApp Error: 	at java.net.NetworkInterface.getNetworkInterfaces(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SeedGenerator.addNetworkAdapterInfo(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SeedGenerator.access$000(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SeedGenerator$1.run(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SeedGenerator$1.run(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at java.security.AccessController.doPrivileged(Native Method)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SeedGenerator.getSystemEntropy(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SecureRandom$SeederHolder.<clinit>(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.provider.SecureRandom.engineNextBytes(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at java.security.SecureRandom.nextBytes(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at java.security.SecureRandom.next(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at java.util.Random.nextInt(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.security.ssl.SSLContextImpl.engineInit(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at javax.net.ssl.SSLContext.init(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at com.pmease.quickbuild.bootstrap.Bootstrap.init(Bootstrap.java:142)
jvm 1    | WrapperStartStopApp Error: 	at com.pmease.quickbuild.bootstrap.Bootstrap.main(Bootstrap.java:125)
jvm 1    | WrapperStartStopApp Error: 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
jvm 1    | WrapperStartStopApp Error: 	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at java.lang.reflect.Method.invoke(Unknown Source)
jvm 1    | WrapperStartStopApp Error: 	at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:400)
jvm 1    | WrapperStartStopApp Error: 	at java.lang.Thread.run(Unknown Source)
wrapper  | <-- Wrapper Stopped

Where should we begin our investigations? This is on a VM. Should we be checking network adapters?
Thanks,
Tom Z.

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robinshen ADMIN ·