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Sync Configuration Failure #36

bug

navalta3030 · 5 years ago

Instance 1 :
Instance 2 :

Performed sync configuration to transfer config of 1 --> 2.

Result : Step 'master' is failed: Remote server should be of the same version as current server.

solved #9
replies 8
views 3144
stars 0

robinshen ADMIN · 5 years ago

Please run below command against both server to see the output:
curl -u : http:// /rest/version

navalta3030 · 5 years ago

The only difference I see is instance one uses nginx 1.10.3 and instance two uses nginx 1.4.6

robinshen ADMIN · 5 years ago

It should print QB's version (9.0.21) instead of Nginx:

curl -u http://<QB instance address>:<QB instance port>/rest/version

If not, please check Nginx is setup appropriately to forward traffic to QB.

1 Reply

navalta3030 · 5 years ago

I've verified just now with the command you provided.
Both instances have 9.0.21.

robinshen ADMIN · 5 years ago

This is odd. Have you tried to connect to the other instance via QB 8810 port directly instead of the proxy url provided by Nginx?

navalta3030 · 5 years ago

Yes, Initially it was actually using the port 8810 already, then tried Nginx, in the end still the same. Not sure if this is a bug, but I would try to spawn up another new instance and try to sync the two NEW instances.

robinshen ADMIN · 5 years ago

I tested here and everything works. If not at your side for the new instance, please paste the detailed setup (or send your database backup to [robin AT pmease DOT com])

navalta3030 · 5 years ago

Figured out the issue. It was the https, changed it into http then it stopped saying remote version needed to be the same. Working now, thanks robin.