Your browser was unable to load all of the resources. They may have been blocked by your firewall, proxy or browser configuration.
Press Ctrl+F5 or Ctrl+Shift+R to have your browser try again.

support.pmease.com

Unexpected exception occurred during importing of configuration xml file #96

1 #1
Debarati ·

Hi,
We are facing exception during importing an xml configuration file. Can anyone help on the process of importing files.
Screenshot 2024-05-10 114541.png
Screenshot 2024-05-10 114736.png

Also, we tried to upload zipped xml file. But .zip extension is not supported as shown in the screenshot. Please let us know the right procedure to upload configuration file and import it.Screenshot 2024-05-10 115435.png

  • replies 5
  • views 33
  • stars 0
#2
robinshen ADMIN ·

QB expects the file to import being exported previously via QB. Simply providing a configuration xml or its zipped format will not work.

#3
maniraj1409 ·

HI@robinshen ,

The xml file which we tried import was exported earlier from QB only. We are doing this as part of Infra change.
Could you please help here.

#4
robinshen ADMIN ·

Also make sure versions of QB doing exporting and importing are of the same version.

#5
robinshen ADMIN ·

If still not working, you may send the exported file to [robin AT pmease DOT com] for investigation.

#6
maniraj1409 ·

Thank you for the input. I tried importing the 13.0.x version xml in 14.0.x version. We will try with the same version and let you know.

Log in to reply