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support.pmease.com

Will dedicated support would be there with the licensed version? #97

#1
maniraj1409 ·

Hi,

Could you please confirm if we can get a dedicated support (in creating new dashboards & configuring jobs) with the licensed version of QB?
We need this support to import all required jobs in the GCP QB which was exported earlier from Azure Infrastructure.

Thank you!

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#2
robinshen ADMIN ·

Per service agreement of licensed QB version, we provide support via email, with ganranteed response time of two business days (normally within one day). If you have any questions/difficulties doing this, please let us know.

#3
maniraj1409 ·

Thank you for the reply. For now we are good!
So there will be a dedicated support group to help us in resolving issues while setting up. (Of course within 2 business days)

#4
robinshen ADMIN ·

We can help with any QB usage problems. We are normally quite responsive on this forum. In case we miss something, just send us support email.

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