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Clearcase timeout error #2648

shankar_k ·
Hi Team,

I'm getting the following error is checkout step

[master>Checkout@<<server>>:PORT] ERROR - view_ws_load_one_object call failed: RPC: Unable to receive; errno = [WINSOCK] Connection reset by peer
13:03:06,007 [master>Checkout@<<server>>:PORT] ERROR - cleartool: Error: Unable to load "filename.java".
13:03:06,007 [master>Checkout@<<server>>:PORT] ERROR - cleartool: Error: Unable to read directory "Components": timed out trying to communicate with ClearCase remote server.

This issue is happening at times and executes successfully while triggering again.

How to avoid this failure
  • replies 3
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robinshen ADMIN ·
QB calls cleartool command line to do the job, and I guess this is rather a network issue. Please contact your network or ClearCase admin to show the error to see if they have any minds.
shankar_k ·
ths VOB works fine without any issue. is ter a way to resolve the error?
robinshen ADMIN ·
Still I think this is more of a ClearCase issue. To verify, you may change log level of QB to be DEBUG so that cleartool command can be printed in log, then execute that command directly from command line as the same OS user to see what happens when the checkout fails.